Privacy Policy

Last updated: May 12, 2017

Framafoto, Inc. (“Framafoto”, “Company”, “Our”, “Us”, or “We”) respects the privacy of the visitors to its website, the homepage of which is located at (“Site”) and its Mobile Application downloadable to your app-enabled mobile device (“App”). The Site and the Apps are referred to collectively herein as the “Service”, and includes any other websites, features, applications, widgets or online services that are owned or controlled by Company and that post a link to this Privacy Policy, as well as any information Company collects offline in connection with the services We provide. This Privacy Policy is governed by Framafoto’s Terms of Service, located at (the “Terms of Service”) which incorporate this Privacy Policy by reference. 

“Personal Information” is information about you that is personally identifiable to you, like your name, address, email address, or phone number, as well as other non-public information that is associated with the foregoing. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy. By accessing or using the Service, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Site at all times.


The Personal Information We gather from you helps Us learn about visitors to the Site or users of the App, and allows Us to deliver products and services to Our customers and potential customers. We use this information to improve Our Services to you, to introduce new features to you, for performance and support of Our products and services, and to offer you additional information and opportunities.

We collect Personal Information that you submit to Us voluntarily through Our Site or App, including as follows: (i) when you register on the Site or App, or if you register using a social media account (such as Facebook), We will collect personal information from that service you use to register consistent with that provider’s privacy policy as described in the Social Media section below; We will collect your full name, a password, and an email address, gender, and other information you make publicly available via the social media service (ii) Our App may collect information on your location, allows you to share your content with others in different locations and on some social media sites, and may request access to the content stored on your mobile device; if you choose to allow that access some of the photographs may be personally identifiable, (iii) when you order products or services on Our Site or through Our App, We will collect all information necessary to complete the transaction, including your name, billing address and shipping information, shopping history and payment information, a third-party secure and encrypted payment processor collects payment information; We do not store your credit card information, (iv) when you subscribe to a Framafoto newsletter, We will collect your email address, (v) when you contact Us to submit comments, questions or feedback using the forms on the Site or in the App, We will collect your name, email address and your comment, question or feedback, (vi) when you participate in one of Our surveys, We may collect additional profile information, (vii) when you contact Us using the request forms on the Site or in the App, We will collect your name, email address and your comment or question that you enter into the form, (viii) when you post messages on the message boards or any interaction modules of the Site, or App, the information contained in your posting will be stored on Our servers and other users will be able to see it, (ix) when you contact Us by sending Us an email, We will collect your email address and any information contained in the email you send Us and any information attached to the email, (x) You may also provide Us with your email address or other personal information in an offline format.

Please note that any “User Submitted Content” (as defined in the Terms of Service) that you submit to Us for printing and custom framing of photos and digital art, or your creations as saved under “Saved Frames” in the App, or any “Unpurchased Products” placed in the App’s Cart, might also contain Personal Information. Any “User Generated Content” may be made available to others by your own initiation through sharing functions to various social media platforms such as Facebook, Instagram, Twitter and Pinterest. Therefore, you should only submit, post, or contribute User Generated Content that you are comfortable sharing under these conditions. If you choose to voluntarily disclose Personal Information in your User Submitted Content, that information will be considered public information and the protections of this Privacy Policy will not apply. The Personal Information any of your connected social media services has about you is obtained by the social media service independent of Our Service, and Framafoto is not responsible for it. Your relationship with any social media service is governed solely by your agreement(s) with such social media service and your interactions with third parties through social media or similar features are governed by the respective privacy policies of those third parties. You represent that you are entitled to use your social media account for the purposes described herein without breach by you of any of the terms and conditions that govern the social media service, and without obligating Framafoto to pay any fees or making Framafoto subject to any usage limitations imposed by such social media service. If your social media account terminates, then functions enabled through the link between your Framafoto account and your social media account will terminate as well.

As you navigate Our Site or Apps, Our third party service providers, including hosting partners, fulfillment partners, network advertisers, ad agencies, analytics service providers and third party content providers, and Company may automatically collect certain information from you whenever you access or interact with the Service. Such vendors provide Us with information regarding order fulfillment and traffic usage on the Site and Apps, including pages viewed and the actions taken when using the Service; to serve Our advertisements on other web sites, within mobile apps and elsewhere online; and to provide Us with information regarding the use of the Site or App and the effectiveness of Our advertisements. Our service providers may collect certain information about your visits to and activity on the Site or App as well as other web sites or services, they may set and access their own tracking technologies on your device, and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Site or other online websites and services. This certain information may also be passively collected, including your Internet protocol address, device type, mobile carrier, browser type, domain names, access times, operating system, taps or click movements, navigation activity, the URL or advertisement that referred you to the Site or App, the search terms you entered into a search engine that led you to the Service, areas within the Site or App that you visited, and other information commonly shared when browsers communicate with websites. 

Internet Protocol and Device Identifier. The information We collect also includes the Internet Protocol (“IP”) address or other device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Site that is assigned to you when you use the internet. We track IP Addresses solely in conjunction with session cookies to analyze Our web page flow. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Site, and Our servers identify your device by its Device Identifier. Some mobile service providers may also provide Us or Our third party service providers with information regarding the physical location of the device used to access the Site. If such information is linked to your Personal Information, We will treat it as Personal Information under this Privacy Policy.

Cookies. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to provide you with a more personal and interactive experience on the Website or App. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins to the App) and session ID cookies, which expire at the end of your session. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Site or App may not work properly. This type of information is collected to analyze the use of Our services and solutions and to make them more useful to you. Like other aspects of Our services, We use a third party service provider for some or all of this type of data collection and analysis.

Embedded Scripts. An Embedded Script is line of code that is designed to collect information about your interactions with the Site or App, such as the links you click on or which buttons you tap. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service.

Tracking Tags. We may also employ user behavior tracking technology to help Us keep track of what content on Our Site and App is effective and to serve relevant content to you. Such tags are unique identifiers that may be invisible to you, and which are used to track the online activity of Internet users. Tracking tags are embedded in the Site and App pages you review or email messages you receive. Such technologies may be used for a number of purposes, including, without limitation, to count visitors to Our Site or App, to monitor how Framafoto Visitors navigate the Site or App, or to count how many particular Products, images, articles or links were actually viewed, to count how many e-mails and App push-notifications that were sent were actually opened.

We also may receive information about you from third parties. For example, We may supplement the information We collect with outside records in order to improve the products and services We provide, or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service such as Facebook). We may also receive Personal Information about you from other sources like a mobile device or telephone or from companies that provide Our services by way of a co-branded or private-labeled website (“Partners”), and for Our App, this includes location-based services accessed by Our App for certain features in the App. If you choose to disable location-based services, some features of the App may not work properly. If We combine the information We receive from others with Personal Information We collect through the Site, We will treat the combined information as Personal Information as described in this Privacy Policy. In addition, We may employ or use a variety of third parties security and anti-fraud technology providers that collect information for security and fraud detection purposes on Our behalf.

We are committed to protecting your privacy. Under no circumstances do We rent, trade or share your email address with any other company for their marketing purposes without your consent. In general, Personal Information you submit to Us is used either to respond to requests that you make, or to aid Us in serving you better. We use your personal information for internal purposes, such as processing and keeping you informed of your order, providing customer support or providing, maintaining, evaluating and improving Our products and services, and retain such information for the duration of the “Accessibility Periods” as defined in the Terms of Service.

We may also use your Personal Information to provide you with Framafoto newsletters, surveys, or promotional emails regarding changes and upgrades to Our products and services and for other marketing purposes of Framafoto or Our partners, should you request to receive such communications from us. If you take advantage of special offers made by Our marketing partners, We may, with your consent, transfer your personal information to them. We may share your mailing address with select third parties.

We partner with one or more payment processing companies to assist Us in processing your order. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

We also may collect other information, such as ZIP codes, and other information regarding your use of the Service (“Anonymous Information”) or from you in response to surveys. We may create Anonymous Information records from Personal Information by excluding information (such as your name) that make the information personally identifiable to you. We may use this Anonymous Information to analyze request patterns and usage patterns so that We may enhance Our products and services. Certain Anonymous Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified (for example, combining information with your name). We may combine your Personal Information with Anonymous Information, but Framafoto will treat the combined information as Personal Information. We may disclose this Anonymous Information to third parties contracted by Framafoto to provide marketing services designed to promote Our products and services. Framafoto reserves the right to use and disclose Anonymous Information to third parties in its discretion.

We may share your Personal Information with third parties to provide you with the products and services that We offer you through the Site or App or otherwise feel may be of interest to You. These third parties are required not to use your Personal Information other than to provide the products and services requested by Framafoto and are bound by confidentiality agreements with regard to their use of such information. You expressly consent to the sharing of your Personal Information with Our contractors and third party service providers for the sole purpose of providing products and services to you. We may share some or all of your Personal Information with companies under common control such as any subsidiaries or joint ventures (collectively, “Affiliates”), in which case We will require Our Affiliates to honor this Privacy Policy. We may disclose the personal and non-personal information of Our customers to any successor-in-interest of Ours, such as a company that acquires Our business. We may sell, transfer or otherwise share some or all of Our assets, including your Personal Information, in connection with such a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due diligence process with any potential acquiring entity) or in the event of bankruptcy. We may disclose the personal and non-personal information of Our customers to any successor-in-interest of Ours, such as a company that acquires Our business. We may need to disclose your personal information when required by law or when We have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process; or to protect and defend the rights or property of Framafoto or users of Our Services. We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.

If you are a California resident, you may request and obtain from us, once a year, free of charge, certain information about the Personal Information (if any) We disclosed to third parties for their marketing purposes in the preceding calendar year. This information would include a list of the categories of Personal Information that We shared and the names and mailing addresses of all third parties with which We shared Personal Information in the preceding calendar year. If you would like to make such a request, please submit your request to Customer Support.

We offer you choices regarding the collection, use and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from Us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the communication you receive or by contacting Us directly (please see contact information below). Despite your indicated preferences, We may send you communications regarding the services We provide to you, such as transaction reports, notices of new Site or App releases, and notices regarding changes to the Site or App, updates to Our Terms of Service, Privacy Policy, or other policies. You may change any of the Personal Information in your account by editing your profile in the app or request to delete your Account by sending an email to Us at the email address set forth below. Even if you close your account, certain information may persist on the Site and App despite reasonable efforts to honor your termination request. Your Personal Information may remain in Our archives and information you update or delete, or information within a closed account, such as your purchase history, may persist internally or for Our administrative purposes. It is not always possible to completely remove or delete information from Our databases. In addition, We typically will not remove information you posted publicly through or on the Site. Bear in mind that neither you nor Framafoto can delete all copies of information that have been previously shared with others through the Service. 

Our services are intended for users ages 18 and older. Accordingly, We will not knowingly collect or use any personal information from persons that We know to be under the age of 18. In addition, We will delete any information in Our database that We know originates from a child under the age of 18.  If You are under the age of eighteen (18) You are not authorized to use the Service.

Our Site or App may contain links to websites operated by other companies. We are not responsible for the privacy practices of such other websites. We encourage Our users to be aware when they leave Our site and to read the privacy statements of such other websites. This privacy statement applies solely to information collected by Our Site and App.

We are committed to protecting your personal information and follow generally accepted industry standards to protect the personal information submitted to Us from unauthorized access or disclosure, both during transmission and once We receive it. For purchases made online with credit cards, We store your credit card number in encrypted form for a limited amount of time, and Our employees do not have access to this information. We do not store PIN data or 3-digit security codes. Except as provided elsewhere in this Privacy Policy, Framafoto limits access to Personal Information in electronic databases to those persons (including employees and contractors) in Framafoto’s organization who have a business need for such access. We follow generally accepted industry standards to protect the personal information submitted to Us from unauthorized access or disclosure, both during transmission and once We receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect your personal information, We cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions. 

If you have a dispute regarding your Personal Information, please contact Us at Customer Support and We will do Our best to meet your needs. If We can’t meet your needs, We will follow the Dispute Resolution process posted in Our Terms of Service.

If your personal information changes, you may correct, update or remove certain personal information previously provided to Us by manually updating this is the App or by contacting Our Support Team.

If you are no longer interested in receiving email announcements and other marketing information from us, please email your request to [email protected] Please include your complete name, email address and mailing address. Note that you may still receive customer service related communications from us.

Should you have any questions or concerns regarding this Privacy Policy, please contact Us through Our Support Team or send your notice to:

Framafoto, Inc.

Attn: Legal

151 1st Ave #97

New York, NY 10009


This Privacy Statement is a living document. As part of the Framafoto Terms and Service, this Privacy Policy is subject to occasional amendment, in accordance with the terms of the Terms and Service. We will update the “Last Updated” date at the top of this Privacy Policy.

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